Frequently Asked Questions

Concierge coaching is a premium, highly personalized coaching experience designed to provide expert support tailored specifically to your needs. Unlike traditional therapy, which often follows structured clinical frameworks, concierge coaching offers a flexible, high-touch approach. It is different from general coaching in that it is deeply specialized in fertility, pregnancy, loss, birth trauma, and early parenthood, and led by a recognized expert in these fields. The focus is on providing hands-on support when you need it most, with a level of attention and guidance that traditional coaching may not offer.

This coaching is ideal for individuals navigating fertility struggles, pregnancy loss, birth trauma, or the challenges of early parenthood. It’s for those seeking a personalized, confidential, and high-level coaching experience to support them emotionally, process complex feelings, and gain clarity and confidence in their journey.

Yes! Concierge coaching is available worldwide. Connect with me today today for a free consultation.

Concierge coaching is a great fit if you’re feeling emotionally overwhelmed or uncertain about your next steps in fertility, pregnancy, loss, or parenthood. If you want support from someone who deeply understands your struggles and can provide personalized, actionable strategies, this coaching is for you. It’s also ideal if you want flexibility, priority access, and a specialized approach tailored to your unique circumstances.

Concierge coaching can support you through fertility challenges, pregnancy loss, birth trauma, difficult transitions into parenthood, emotional processing, overwhelm, relationship difficulties, and stress management. If you're seeking guidance on how to navigate these complex emotions, develop resilience, and make empowered decisions, coaching can help

No, concierge coaching is not a replacement for therapy. While therapy focuses on diagnosing and treating mental health conditions, concierge coaching offers emotional support, guidance, and practical tools to help you navigate specific life challenges in fertility, pregnancy, and early parenthood. It’s a more flexible, personalized experience and can complement therapy if needed.

Concierge coaching works by offering a personalized, high-touch experience. There are no rigid schedules or one-size-fits-all plans. You will have priority access to support when you need it, whether through regular coaching sessions or spontaneous check-ins. Together, we will design a plan based on your unique needs and goals.

The frequency of meetings depends on your needs and preferences. Sessions can be scheduled at intervals that suit your schedule, whether that’s weekly, bi-weekly, or as needed. The goal is to provide ongoing support that adapts to where you are in your journey.

Sessions can be held via phone or video calls, depending on what works best for you. This allows for maximum flexibility so you can receive support from the comfort of your own home or wherever you are.

This coaching experience is highly flexible. There is no set schedule—your needs will determine when and how often we meet. You’ll have priority access, and I will be available to connect with you when you need it most, ensuring you have the support required at crucial times.

While Heather is a Registered Social Worker and Therapist in Canada, she only provides coaching to anyone residing outside of Canada. Heather is an out-of-network coach, so all services are private pay.

If you need urgent support, concierge coaching provides flexible, priority access. You can reach out for support, and I will do my best to accommodate your needs in the quickest time possible. This ensures you aren’t left feeling unsupported during challenging times.

When I receive your inquiry I will reach out via email to schedule a 15-minute phone consultation. On the call we will discuss what you are looking for and you have the opportunity to ask me any questions you may have.

Yes, all sessions and communications are strictly confidential. I adhere to the highest standards of privacy, and your personal information and emotional journey are treated with the utmost respect. You can feel safe knowing your privacy is always protected.

Your personal information is stored securely, and all coaching communications are kept private. I follow confidentiality protocols and ensure that your emotional journey is protected throughout our work together. I do not share any personal or sensitive information with third parties without your consent.

The investment varies depending on the level of support you need and the duration of the coaching experience. Concierge coaching is a premium service, and pricing reflects the highly personalized, specialized care you will receive. Contact me for more information on pricing and packages.

To respect your time and mine, I have a 48-hour cancellation policy for scheduled sessions. If you need to cancel, please let me know at least 48 hours in advance to avoid being charged the full coaching session fee.

Booking a consultation is easy! You can schedule a 15-minute introductory call directly through the booking link on this page. During this call, we’ll discuss your needs and see if concierge coaching is the right fit for you.

During the initial consultation, we’ll discuss your specific journey and challenges. I’ll ask questions to better understand your goals and what you’re hoping to achieve through coaching. It’s a relaxed and confidential space to explore how we can work together to support you.

There’s nothing special you need to do to prepare for our sessions, except come ready to be open and honest about what you’re experiencing. You can jot down any thoughts, concerns, or goals you want to discuss, but we’ll go at your pace, focusing on what feels most important to you.

Absolutely! Many clients choose concierge coaching to complement their therapy. I work alongside your therapist to provide additional emotional processing, practical strategies, and personalized guidance that enhances the work you’re doing with them. We can coordinate care to ensure you receive the best support possible.